Shipping policy

Shipping Policy

Last Updated: September 2026

At Clarity Health Co, we want your hydration essentials to reach you safely and efficiently. Please review the information below for details about our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after they are placed. Orders are not processed or shipped on weekends or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping & Delivery

We currently ship to locations available at checkout. Shipping options and estimated delivery times are displayed during checkout based on your delivery address.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside our control.

Free Shipping

Free shipping is available on eligible orders, as indicated at checkout or through promotional offers running at the time of purchase.

Any applicable shipping charges will be clearly displayed before you complete your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with your tracking information.

Please allow some time for tracking information to become active after your order has been dispatched.

Incorrect or Incomplete Address

Please make sure your shipping information is accurate before completing your purchase.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost, Damaged, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at [support email] with your order number and relevant details so we can assist you.

International Orders

For international orders, the customer may be responsible for applicable customs duties, taxes, or import fees unless otherwise stated at checkout.

These charges are determined by the destination country and are outside of Clarity Health Co's control.

Contact Us

If you have questions about your order or shipping, please contact us at:
Clarity Health Co